You have 28 calendar days to make your return. If you are outside of this period, we will not be able to exchange or refund your items. However, we will be happy to offer you an eGift card valid for one year for the same value as the item[s] to spend on our website and in our Chipping Campden Studio Shop. Our Customer Care Team is available on +44 (0)1386 840522, Monday - Friday, 9:00am - 5:00pm GMT (excluding Bank Holidays) and at returns@robertwelch.com or you can even talk to us live on the website 7-days a week.
What can I do if I am outside of my 28-day return window?
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