It is very rare that a parcel does not arrive where it is supposed to. If you suspect that a parcel has gone missing, please contact our Customer Care Team on 01386 840522, Monday to Friday, 9.00am - 5.00pm (excluding Bank Holidays), or email us at help@robertwelch.com or talk to us live on the website 7-days a week, so we can investigate this further for you.
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