Stainless steel does not rust, but it can receive rust marks from other metallic items in your sink or dishwasher, for example: cast-iron, silver, silver-plate, steel wool or non-stainless steel implements. Thankfully, this is only aesthetic and is easily removed with a proprietary stainless steel cleaning cream (we recommend Bar Keepers Friend).
When using a dishwasher, we recommend:
Wash on a short hot cycle (65°-75°).
Use quality branded all in one dishwasher tablets*.
Keep Rinse Aid topped up and Salt (for hard water areas).
Avoid washing with non-stainless steel metals (these can cause rust staining - especially on knives).
Ensure the dishwasher filters are cleaned and use a proprietary dishwasher cleaner regularly.
Always avoid scouring your stainless steel product with pads or abrasive cleaners as this will scratch the surface.
Do not place products with plastic or wooden parts, or black EVA bases in the dishwasher!
*For UK customers we recommend Fairy Platinum Plus and for US customers Cascade Platinum Plus
In any case you do not see any improvement please contact our Customer Care Team on 01386 840522, Monday - Friday, 9am - 5pm GMT (excl Bank Holidays), or email us at help@robertwelch.com or talk to us live on the website 7-days a week.