Our Signature handheld sharpener and steel were designed for use maintaining a sharp edge on any knife, realigning and straightening the edge after just 10-20 strokes. Both the Signature handheld sharpener and steel can restore any minor bluntness they may have had, returning them to as-new condition.
If your knife/knives have gotten to where they are dull and then you try to use the sharpener or steel, they are not going to help you. If this is the case please contact our Customer Care Team on 01386 840522, Monday - Friday, 9am - 5pm GMT (excl Bank Holidays), or email us at help@robertwelch.com or talk to us live on the website 7-days a week.