You can cancel your order before it has been dispatched. To do so, please sign in to your account and view your order history. Alternatively, you can contact our Customer Care Team on 01386 840522, Monday - Friday, 9.00am to 5.00pm (excluding Bank Holidays), or email us at help@robertwelch.com or talk to us live on the website 7-days a week and we will be happy to do this for you.
Please note that orders for eGift vouchers cannot be cancelled.