Why has my order been cancelled?

Sometimes we may have to cancel an item from your order, due to the item going out of stock. On occasion, items can show as available on the website when customers place their order, but unfortunately go out of stock by the time we come to pick the item (please note, we pick and pack all orders by hand). You will be notified of such cancellation directly. Orders will be cancelled if they have failed age verification and if we have not been able to speak to the customer. The full amount will be refunded within 5 working days.